How do I contact customer support?

Q: How do I contact customer support?

The best way to reach us is by email at support@catnip.in. We aim to respond to all queries within 1 business day. For order-related queries (tracking, returns, cancellations, wrong or damaged items), always include your order ID in your message — it helps us look up your order instantly and resolve your issue faster. You can find your order ID in your order confirmation email, or by signing in and visiting My Orders in your account.

Question

Accepted Answer

The best way to reach us is by email at [email protected]. We aim to respond to all queries within 1 business day.

For order-related queries (tracking, returns, cancellations, wrong or damaged items), always include your order ID in your message — it helps us look up your order instantly and resolve your issue faster.

You can find your order ID in your order confirmation email, or by signing in and visiting My Orders in your account.

Questions? Email [email protected], we will reply as soon as we can.

How do I contact customer support?

You might also want to know